FAQ

Why is looking in the App Store or Google Play a problem?
The App Store and Google Play are in a constant state of flux – so the results of your searches can range hugely, giving confusing results.  These repositor...
Mon, 3 Jul, 2017 at 2:01 PM
Why isn’t the app I am interested in on ORCHA at all?
If the app you’re looking for isn’t on ORCHA (either as reviewed, awaiting review or DNQ) it may be because it’s a website (as opposed to an ‘app’), or does...
Mon, 3 Jul, 2017 at 2:02 PM
Why is it useful to register as a user?
Registering with ORCHA gives you the opportunity to keep track of the health and care apps that you download and use.  It means that you and your health and...
Mon, 3 Jul, 2017 at 2:02 PM
Do you review all apps?
Our automatic scraping algorithms continually cycle data gathered on all of the health and care apps out there.  We then review all of those, except those w...
Mon, 3 Jul, 2017 at 2:03 PM
How do you decide which apps to review?
Other than those identified as ‘DNQs’ we review all health and care apps.   We prioritise our reviews based on a number of factors, including requests from...
Mon, 3 Jul, 2017 at 2:03 PM
How does a review work?
The actual review process involves the reviewer interacting between the app and a digitised roadmap of 118 questions that guides the reviewer on a carefully ...
Mon, 3 Jul, 2017 at 2:04 PM
What is a DNQ?
A DNQ (Did Not Qualify) is an app that fails to meet our list of fundamental pre-review criteria, eg they are not available in English, the developer is not ...
Mon, 3 Jul, 2017 at 2:04 PM
What does awaiting review mean?
Because there is such a huge (and ever increasing) number of apps to be reviewed, we highlight those apps that are ‘awaiting review’ so that you can see that...
Mon, 3 Jul, 2017 at 2:05 PM
What does risk and value mean?
Value is an indication of quality, likelihood of a good user experience, and how beneficial the app might be to users.  The higher the value score, the bett...
Mon, 3 Jul, 2017 at 2:05 PM
What happens if an app gets updated?
If an app gets updated the new version will be picked up by our ‘scraper’ and added to the list for review.  Once an updated app has been reviewed, automated...
Mon, 3 Jul, 2017 at 2:06 PM